How soon will my equipment ship?

Most items on our website show an estimated availability date on the product page. This gives you an idea of how long it typically takes to make and ship that item. If there’s no date listed, it might be a custom product or one that requires you to call for pricing. Lead times can change depending on the season and the type of product. Quick-ship items usually arrive within a few days to about three or four weeks. Larger or custom-made items, like big play structures, can take ten weeks or more. After you place your order, you’ll get email updates confirming your order and giving you shipping estimates. If you choose to customize your equipment, just know it may take more time to build and ship. We also offer a call-ahead notification service from the freight carrier so you can be ready for delivery. This service is optional and has an extra cost, available only if requested.