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Purchasing Process & Payment Options

Do you have questions about how Noah's ordering and purchasing process works? Below is a step-by-step guide on what to expect when it comes to purchasing with quote requests and purchasing on the online shopping cart.

PURCHASING PROCESS (quote request):

1) Submit Your Quote Request- Noah's offers a very easy, handy quote request system on our website. Just go to your desired product's page and click the orange "Add To Quote" button. You can add as many products to your quote request as needed and when you are ready, you can view your entire quote request by clicking the floating blue "View All Quote Requests" button on the bottom-right corner of the page. Once you have viewed your quote and entered as much information as needed for a proper quote, submit it.

Contact Us- If you want to skip the online quote request system (step #1 above), you can always contact us directly and we will connect you with a sales rep over email or phone to answer any of your questions. If all questions are answered and you are ready to order, we are happy to help you order your desired products and services over the phone or email.

2) Receive Formal Quote from a Sales Representative- Once your submitted quote request is reviewed or you have talked to a sales rep about your needs, a sales rep will email you a formal quote in 1-3 business days. In the quote you will receive an itemized list of your products with shipping, tax (if not-tax exempt), installation costs (if desired), and the lead time to expect shipping. 

3) Choose Payment Method- There are four different ways to pay: pay in full, pay a deposit (half of total), submit a purchase order, or financing. One of these payment methods must received or submitted before ordering any equipment.

    1. Paying in full is always the simplest for both parties.

    2. When you elect to pay deposit, your sales rep will work with you on paying the deposit when ordering your equipment. Then our billing department will contact you with an invoice at a later date for the balance.

    3. Purchase Orders (POs) are only available for submission by governmental organizations.

    4. Play Now, Pay Later! For more information about or financing option, check our our Financing Page.

4) Verify Details of Your Order- At this point you will want to carefully check the details of your order. You will verify color choices, mounting options, etc for the items, confirm your shipping address and date of installation (if desired) among other things. If all looks good and ready to order, just sign the quote and send back to us via email or fax with the payment method you choose. 

5) Submit Payment- We offer many payment options for our customers convenience. See all that we offer below.

    • Credit Card: Visa, MasterCard, American Express and Discover are the only payment types excepted for all of our processing. We can also take your order and charge your card over the phone. Just call us and we will connect you to our billing department and run your card over the phone or we can just send a secure payment link per our merchant processor to your email.

    • Purchase Order: Prior arrangements required. Accepted via email, fax or snail-mail

    • Company or Municipal Check: Must be received prior to order processing

    • Wire Transfer: Must be agreed upon prior to initiating wire transfer

    • Financing: Available for equipment over $1000.00 with Marlin Equipment Lease Company. Go to the application to apply for financing for your equipment

6) Order Acknowledgement & Receipt-Once Noah's Park and Playgrounds has accepted and processed your order we send an 'Order Acknowledgement' to the email we have on file. We just ask that you read the 'Order Acknowledgement' very carefully and notify NPP immediately if any terms are incorrect or not what was mutually agreed upon.

PURCHASING PROCESS (online shopping cart):

1) Add Your Products to the Shopping Cart- Go to our website products and add any desired products to your cart. Make sure to create an account with us during the checkout process if you want to track your order's shipping status at a later date. Make sure the number of items, colors, mounting options, sizes and more are correct before going to the checkout process.

    • Tax Exempt? Please Read- If your organization is tax exempt, please do not order online. Instead, please submit your tax exempt form when prompted during the checkout process, click the orange "Move Cart Items to Quote Request" button, submit the Quote Request and a Noah's sales rep will email you with a tax free quote for the desired products in 1-3 business days. That will insure that you will not be charged taxes during the ordering process.

    • Not Tax Exempt- If your organization is not tax exempt, you may continue your online order.

2) Choose Payment Option- Our online shopping cart accepts Visa, Mastercard, American Express and Discover. Our website online shopping cart is secure with credit card protection. Your credit card information and personal information will never been listed or given to outside sources. If you are having trouble with your credit card payment going through, please contact us and we will happily take your order over the phone for your convenience. 

3) Order Acknowledgment and Receipt- You will automatically receive an order acknowledgement and receipt after submitting the purchase. 

4) Shipping Status- If you created an online account with us during the checkout process, you will receive automated emails with your order's shipping status. If not, contact us and we will give you updates on your order.