Noah's will ask you to be responsible for the following items, many of which must be determined BEFORE your shipment leaves the manufacturer. The items which must be coordinated ahead of time:
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Disclose location type on final proposal, ie: residential, business, school, warehouse, etc.
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Disclose if equipment delivery will require full size carrier or LTL delivery. Common carrier freight companies typically will not be able to deliver large, palletized equipment to residential locations or businesses with restricted parking lot access. Prior arrangements must be made before delivery.
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Be responsible for additional freight service charges: lift-gate, forklift, dock pick-up, 24-hour notice, etc.
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Fully inspect shipment upon arrival for any damages or product shortages. Many carriers have a 48 to 72 hour timeframe following delivery for recipient to notify them of any shortages or damage.
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Submit proof (via photographs) of any damages.
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Contact NPP within 48 hours following delivery if damages or shortages are found. Proof of damaged goods or shortages must be acknowledged per client's signature on freight company packing slip or bill of lading.
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Contact NPP to make prior arrangements such as a lift gate, fork lift, inside delivery, 24-hour notification, dock pick-up, etc.
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Pay any additional freight related charges incurred, other than original freight on final proposal.
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Be responsible for contacting NPP in advance of delivery if shipping arrangements change after manufacturer has shipped products.